What do people ask before ordering custom shirts?
Mostly five things: whether there is a minimum (30 shirts per order), what a shirt costs, what file to upload, how long it takes (7-12 business days door to door after a proof that arrives within 24 hours), and how to track it. Every answer on this page is written so the first sentence stands on its own.
Ordering
Is there a minimum order for custom t-shirts?
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Yes, 30 shirts per order, counted across every size, color and design in the cart. Ten classic tees and twenty premium tees is one order of 30. The price drops again at 200 and 500.
How do I order custom shirts online?
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Pick a shirt, upload your logo or type some text, enter your sizes and check out. We email you a proof before we print.
Can I mix sizes in one order?
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Yes. All sizes on one design count toward the same price break and toward the 30 shirt minimum. $1 more per shirt for XL and 2XL, shown next to the size box.
Can I order different designs in one order?
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Yes. Finish one design, choose "Save and add another", and start the next. Every shirt in the cart counts toward the 30 shirt minimum, and each design is priced by its own quantity.
Do I need an account to order?
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Not to design. At checkout you set an email and password. That is how you get your proof, tracking and reorders.
Pricing
How much do custom t-shirts cost?
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A Classic Cotton Tee with a front print is $7 a shirt from 30, $6 a shirt at 200+ and $5 a shirt at 500+. Print and setup are included. The Premium Soft Tee has its own row on the pricing page.
How much does a back print add?
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$1 more per shirt for a back print, at any quantity. Text and a logo on the same side count as one side.
Are there setup fees or screen charges?
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No. The per-shirt price includes printing, screens and the proof. Shipping is charged per box and shown at checkout. The only add-ons are a back print and sizes XL and 2XL, both shown before you pay.
Do you offer bulk discounts on custom shirts?
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Yes, automatically. The price drops at 200 and 500 shirts, and mixed sizes on one design count toward the same break. The bulk page has a price card for every garment at 30, 200 and 500.
Artwork and proofs
What file types can I upload for my design?
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PNG, JPG, WEBP, GIF, BMP, AVIF and SVG, plus PDF, EPS, AI, PSD and TIFF, up to 40 MB. A PNG with a transparent background or a vector file prints best. The studio cannot show a preview of a PDF, AI, EPS, PSD or TIFF file, but it is attached to your order and your proof shows the real artwork.
Do I get to see a proof before printing?
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Yes, always. We email a proof within 24 hours of your order. Nothing prints until you approve it, and changes are free until then.
Can you match my brand colors?
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Yes. Every order is screen printed, so put the Pantone codes in the order notes and the proof names the ink colors.
How big can the print be?
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Up to 12" x 16" on the Classic Cotton Tee and 12" x 16" on the Premium Soft Tee, front and back. The dashed box in the studio is the print area.
Printing and quality
Do you use screen printing or direct-to-garment printing?
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Screen printing, on every order. It gives the boldest color and lasts longest. If your artwork is a full-color photo, we may print it direct-to-garment instead; we decide that at proof time and tell you on the proof.
Will the print fade or crack?
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Not with normal care. Wash inside out in cold water and skip high heat in the dryer. The print should outlast the shirt.
What shirts do you print on?
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2: Classic Cotton Tee, Premium Soft Tee, in up to 14 colors. Each product page lists the fabric and weight.
Shipping and tracking
How long do custom t-shirts take?
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Standard orders take 7-12 business days door to door. Rush takes 5 business days door to door. The clock starts when you approve the proof.
How much is shipping?
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Free. Standard shipping is included on every order. Rush costs extra and is shown before you pay.
How fast can I get custom shirts?
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Rush custom shirts are 5 business days door to door: 3 business days to print plus 2 to ship, for 20% of the subtotal with a $25.00 minimum. Standard is 7-12 business days door to door. Both count from the moment you approve the proof.
Can I track my order?
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Yes. We email a tracking number when it ships. You can also look it up on the track page with your order number and email.
Do you ship outside the United States?
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Not through the website yet. Contact us with the destination and quantity and we will quote it.
Payment, returns and business orders
How do I pay?
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By card at checkout. Need an invoice or purchase order? Contact us and we will send an invoice with a payment link.
What if my shirts arrive wrong or damaged?
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We reprint or refund misprints, wrong sizes we caused and damaged goods. Email a photo within 14 days. We cannot take returns for a change of mind, so check the proof carefully.
Can I reorder the same shirts later?
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Yes. Every design is saved to your account. Open the old order, click Reorder, set the new sizes and check out. A reorder is a new order, so it has the same 30 shirt minimum per order.
Do you work with small businesses and startups?
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Yes, that is most of our orders. Staff shirts, launch merch, event tees and uniforms, from 30 shirts up, with invoices on request.
Still have a question?
Contact us and we reply within one business day. For an order in progress, include the order number so we can look it up straight away. Related reading: how it works, pricing, artwork guidelines and shipping and turnaround.
The fastest answer is the studio.
Pick a tee, type a quantity, and the price, print method and turnaround are right there.